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FAQs

How long will it take for my order to be shipped?

Your order will be processed once payment has been received this can take 1-3 business days. Once payment has been received please allow 3 working days for your order to be delivered. Please allow extra time for rural delivery. We do recommend using the tracked option with your orders.

 

 

How do I wash my bib and burp cloth?

Standard cold machine wash only, line dry in shade. Do not bleach, Do not tumble dry. 

 

Can I change my mind on my order?

If your item hasn't been shipped, please email joyzieboutique@gmail.com along with your order # and a small description of what is needed or needing to be amended.

 

What is the refund and return policy?

If you are needing a refund and your order hasn't been shipped please contact joyzieboutique@gmail.com

Once your item has been shipped we do not except returns on bibs and burp cloths due to hygiene reasons.